About UsAt Hake Industrial, Inc., our focus is on reducing your machine downtime the fastest way possible. We specialize in Racine hydraulic pumps & valves and other hard to find hydraulic components.. Get in touch with us today. Located in the heartland of the USA, Fort Wayne, IN area. We are between Chicago & Detroit. If we don't have it our partnership with other key suppliers & sources provide us with immediate access to the parts you seek.
Our Team...
Hake Brothers Supply 1999 was a memorable year as Hake Brothers was recognized as one of the nation's 50 Outstanding Small Distributors of the year by "Industrial Distribution" Magazine(July 1999). Hake Brothers merged the name with Hake Industrial, Inc. Industrial Distribution Magazine publishes the special report each year, receiving input from hundreds of firms across the United States and picking the top 50 distributors deemed to be the most successful in their respective fields. Hake Brothers Supply was the only firm selected from Indiana and was ranked #24. The nominees for this recognition are distributors... ... with annual sales under $15 million ...keeping up with current trends of technology ...continue to seek ways to improve efficiencies in getting product to customers. Join us in congratulating Hake Brothers on this distinguished recognition for 1999.
Rose Hake....
If you happen to avoid the voice mail, you are likely to speak with Rosie. She's the office manager and does one heck of a job. She provides the perspective of what the important things in life are. And one of those things is hard work by responding to those in need. Of course, lunch is very important too and every once in a while she'll bring something in for us to share.
New Facility is a reality...
September 2001 We have moved into our new building across the street at 2220 Lima Plank Parkway. We have more windows and higher ceilings...just a better set-up to serve our customers. The added space for inventory, repair and sales is a plus.
TIP OF THE MONTH !!
Here's a common problem which we run into all the time....
.... Part numbers which are dedicated to a unique manufacturer frequently are nothing special other than a custom number for a standard item. Unfortunately, unless we know the model # of the pump or performance and external dimensions of the pump(or valve) we will have a much harder time identifying the item. Be sure to gather as much information as possible on a unit you wish us to quote. Also be careful of modifications to a pump where the part number has not been changed but the performance has. This is where prior history of repair is critical and helpful. Before thinking the pump is bad be sure to check the basics of low oil levels, plugged filter strainers and elements, air in the lines and contamination. We can help on these issues, too.
COMPETITION & RESPONSE TIME...
We are finding that we are not alone in our niche of hard-to-find hydraulic pumps & valves... More customers are mailing their requests for quotes to multiple sources. That is okay, we will try to respond to everyone. With the many markets we serve, staying competitive is an ongoing process. Let us know what we need to do to get your needs solved. Our approach has always been to get your customer up and running first and foremost!
If we have or find an item requested, you will hear from us right away! Our response time is typically 1-2 hours. Unfortunately, most requests that go unanswered more than 2 or 3 days end up as no quotes. Any overseas requests we make generally take 1-2 days for a response. Let us know how we are doing!
Tip of the month #2...
Before you think the pump is bad, check the basics...Has there been any change in the system? Has the unit exceeded temperatures over 160*? Has the unit exceeded recommended pressures? Keep track and document all information. Typically the pump is worn and repair or replacement solves the problem. But the last problem was not the pump but a valve which was stuck open. By troubleshooting some basic ideas, we were able to isolate the problem and solve it without "just changing out the pump."
Seeking Sales & Service Representatives...
Year 2002 brings a new dimension to Hake Industrial. We seek independent contractor representation of our products & services. The ideal candidate would be an industrial component sales rep with established contacts, perhaps retired or tired of his/her employer. You have customers who want to buy from you but you need the product and support to deliver. We may be your support and product source. We offer you an opportunity to develop and retain a block of business you deserve to have because of you!
Contact us at .
info@hakeindustrial.com
